Call: 806.359.0718 | Fax 806.359.9613

1600 South Coulter Suite B | Amarillo, Texas | 79106
 

Our Office

VIEW INTERACTIVE OFFICE WALK-THROUGH

Welcome to Dr. Aubrey Smith’s Office. We are honored and excited that you have chosen our team to take part in your healthcare and look forward to serving you.

The office is open each weekday from 8 am to 5 pm. During holidays and lunch times the answering service will be picking up the phone, or you may be directed to a voicemail recording. We don’t like recordings very much here at Dr. Smith’s office, so if you do get a recording, we are either really busy or out for a little while. Please leave us a message and we will get back to you as soon as possible. Dr. Smith is in the office on Monday and Wednesday and is in surgery on Tuesday, Thursday, and Friday. Jay and Lisa are also here on Monday and Wednesday and then go to surgery with Dr. Smith on Tuesday, Thursday, and Friday. Lisa has clinic on Tuesday and Thursday afternoons.

We are currently accepting new patients. Dr. Smith is a network provider for insurance plans affiliated with BSA Provider Network, NWTH Health System, Affiliated, Blue Cross Blue Shield, Aetna, IMS, United Healthcare, Firstcare, Medicare, and many others. Check your insurance directory for in-plan providers and your benefits will be substantially different if we are an out-of-plan provider. It is important that you know the provisions of your insurance policy. We try to accommodate each person’s needs and make every effort to get you in as soon as possible and work around your schedule.

In order to make your appointment go as smooth as possible, we do ask that you bring any medical records and x-rays from any other physicians that you have seen that pertain to the problem we are seeing you for. This information can also be faxed to our office at 806-359-9613. If you have had any previous diagnostic testing such as a MRI, arthrogram, CT Scan, or nerve conduction test, please bring the reports AND actual films or a CD with the images burned on it. We are currently linked to BSA, Northwest Texas Hospital, Advanced Imaging Center, Texas Diagnostic Imaging Center, and Open Air MRI. If your tests were done at one of those locations within the last 6 months, we will be able to view the images on-line. Previous records are very important to Dr. Smith and provide him with a lot of important information. I realize that it not always convenient to retrieve all of this information, but it does help Dr. Smith with his diagnosis process.

Our office policy requires payment at the time of service. We accept Visa, MasterCard, Discover, and American Express credit cards as well as checks and cash. We will be more than happy to file your claim with the insurance company. Please make sure that you give our office a copy of your most current card so we can get it filed in a timely manner, as most insurance companies have a 60-90 day filing limit. We are more than willing to work with you and make payment arrangements if needed.

If you have any further questions or problems, please do not hesitate to contact me directly at 806-359-0718. Again we are very honored and excited that you have chosen our team to take part in your healthcare and look forward to treating you.


Kim Keene CMA
Office Manager

Copyright 2015, Dr. Aubrey Smith
1600 South Coulter, Suite B | Amarillo, Texas | 79106
(p) 806.359.0718
(f) 806.359.9613
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